Catering Manager 2 - Winona Lake, IN

By Emily Fairall posted 12-17-2018 09:18

Sodexo Quality of Life Services is looking for a Catering Manager 2 located in Winona Lake, Indiana.

Company Information
Company Name: Sodexo Quality of Life Services 
Company City: Winona Lake
Company State: IN
Company Zip: 46590
Company Description: Working for Sodexo in Universities allows you to support students on their path to adulthood and academic success. Located on college and university campuses across the country, Sodexo creates clean, safe living and learning environments that inspire and drive success. Student success depends upon so many conditions – when they are well fed, safe, comfortable and learning in a clean, well-maintained environment they are more likely to succeed.

How far will your ambition, talent, and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.
We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance...every day.

Not the job for you?
At Sodexo, we offer Food Service Management and Catering positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. See more Food Service Management jobs here.

Job Information
Job Title: Catering Manager 2
Job Location: Winona Lake, IN
Job Type: Full-Time

Job Description
Sodexo is seeking an experienced Catering and Retail Manager to oversee Retail and Catering at Grace College and Theological Seminary – a private, faith-based university located in Winona Lake, IN. RELOCATION ASSISTANCE IS AVAILABLE!

Sodexo has partnered with Grace College for close to 15 years, with services which include 1 resident dining hall, concession services, 3 retail platforms, and both catering and conference services. Winona Lake features a beautiful lake for boating and fishing, a newly restored historical district with quaint artisan shops and eateries. Two museums which focus on the history of the town and the famous evangelist, Billy Sunday, are also open. There are many beautiful and unique homes, a college and seminary, and golf courses.

Reporting to the General Manager, this Catering and Retail Manager will oversee all catering as well as the retail units on campus. Catering ranges from coffee breaks and concession set up to lunches and dinners for groups ranging from 10-300 guests. This position requires excellent communication and leadership skills along with the proven ability to provide superior service. Student and customer interaction is essential to the success of this position. This manager will be responsible for all events from the start to finish including setup and breakdown of events. Will work directly with the clients to make sure expectations are consistently exceeded. During the off season the successful candidate will be responsible for updating marketing materials and catering guides and working with the GM on selling additional events.

We are looking for candidates who can:
- identify internal/external customer needs and expectations;
- ensure that Sodexo and customer goals are aligned and met;
- educate and develop rapport with internal/external customers and promote partnerships;
- promote a customer/client centered culture that strives to exceed customer and client needs; and
- coordinate all unit catering initiatives to drive sales growth and track results.

The ideal candidate will have the following:
- Solid organizational skills
- Excellent leadership/team building skills
- The ability to handle catering at all levels from students to executives
- Professional demeanor is required

Oversight of catering activities for a small to mid-size location/unit with $500k-$1M in managed catering volume. Medium complexity with a high degree of hands on involvement in catering events. Strong client interaction.

Key Duties
- Oversight of Sodexo resources, recipes, systems and use of catering programs to direct daily catering events including; food production, inventory, product deliveries, invoices, and procurement operations.
- Oversight of the sales process for catering and/or conference service events. Works with client and customers to design events.
- Ensures employees have appropriate equipment, supplies and resources to perform their job, and meet goals, cost controls and deadlines as assigned.
- Establishes and maintains a safe work environment including both food and physical safety in order to comply with all regulatory and Sodexo standards in various environments. Drives the Zero Harm mindset.
- Complies with budget requirements by controlling costs (i.e. labor, inventory, equipment, materials) and making adjustments when necessary
- Supervises employees by delegating, assigning and prioritizing activities, and monitoring operating standards
Basic Education Requirement - High School Diploma or GED
Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

To apply, send resume and cover letter to