Creative Dining Services is looking for a Dining Services Director located in Zeeland, Michigan.
Company Information
Company Name: Creative Dining Services
Company Address: 1 Royal Park Drive, Suite 3
Company City: Zeeland
Company State: MI
Company Zip: 49464
Company Website: www.creativedining.com
Company Description: Hospitality Management Company providing Dining Services management in an IL with AL environment.
Job Information
Job Title: Dining Services Director
Job Location: Zeeland, MI
Job Type: Full Time
Required Licenses/Certifications: CDM preferred, ServSafe Certified
Job Description
Creative Dining Services is seeking an experienced and compassionate Food Service Director to lead dining operations at one of our senior living community partners. This individual will oversee all aspects of food service management, ensuring high-quality, nutritious meals and exceptional hospitality for residents.
The ideal candidate brings proven experience in senior living, assisted living, or independent living environments and has successfully managed teams of 30 or more employees. This role requires a balance of operational excellence, strong leadership, and a passion for enriching the lives of older adults through great food and service.
Key Responsibilities
Financial Management
- Collaborate with the Operations Director to prepare and manage period and annual budgets.
- Drive maximum sales and controllable profits while maintaining exceptional quality standards.
- Ensure adherence to all company purchasing and financial policies and procedures.
Leadership & Team Development
- Lead a team of 30+ food service professionals, fostering a culture of teamwork, accountability, and respect.
- Recruit, train, coach, and evaluate team members to achieve operational goals.
- Partner with Human Resources to develop and execute individual growth and development plans.
- Ensure compliance with state and federal employment laws and company standards.
Operations & Compliance
- Oversee all aspects of daily dining operations, including food safety, sanitation, and service quality.
- Ensure compliance with ServSafe, Allergen Awareness, and other applicable regulations.
- Regularly review and address audit findings, health inspections, and internal compliance reports.
- Conduct quarterly business reviews and maintain positive client relations.
Communication & Engagement
- Maintain open, consistent communication with staff, residents, and leadership.
- Build strong relationships with residents and families to ensure dining satisfaction.
- Promote a positive, service-driven dining culture that enhances the overall community experience.
Qualifications
- Minimum 3–5 years of experience managing food service operations in senior living, healthcare, or hospitality environments.
- Proven ability to lead large teams (30+ employees) and achieve performance goals.
- Strong financial acumen with experience developing and managing budgets.
- Excellent communication, organizational, and customer service skills.
- ServSafe and Allergen Awareness Certifications (or ability to obtain).
- Must be able to pass Michigan's mandatory background screening processes for Senior Living
What We Offer
- Competitive pay and annual bonus opportunity
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off
- 20% discounted tuition at Davenport University
- Opportunities for professional growth and development
- A fun, innovative, and community-focused company culture
About Creative Dining Services
Creative Dining Services partners with colleges, universities, Fortune 100 companies, full-service senior living communities, conference centers, and K–12 schools to provide a different kind of hospitality experience—one that’s fun, innovative, and focused on community.
Join us in bringing culinary excellence and meaningful service to those who call our senior living communities home.
Work Location: In person
Required Experience
Minimum 3–5 years of experience managing food service operations in senior living, healthcare, or hospitality environments
Required Education
Higher Education Degree preferred. ServSafe Manager & Allergens Certification (or ability to obtain)
Salary
$70,000
Apply
To apply, send resume and cover letter to: Sheila Rolston, srolston@creativedining.com