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Can also be found here: https://www.spectrumcs.org/employment?layout=edit&id=466

The Senior Meals Kitchen & Staff Manager is responsible for leading and overseeing the day-to-day operations of Spectrum’s production kitchen, meal delivery logistics, and frontline kitchen and delivery staff for Spectrum's Title III-CI Nutrition Program (Congregate Meal Program) and Non-Title III-C Catered Meals.

This role serves as the primary lead for kitchen production, meal delivery execution, and frontline staff management, overseeing a team of 10 Senior Meals staff. Key responsibilities include direct daily supervision of kitchen and delivery staff; oversight of the kitchen work flow; inventory, vendors, food safety and equipment; and ensuring uninterrupted service. The Kitchen & Staff Manager works in close partnership with the Senior Meals Program & Operations Manager to ensure kitchen and delivery operations align with program compliance, reporting, and funder requirements.

We strongly encourage you to apply if you are from a marginalized or underrepresented group. Some candidates may see a long list of job requirements and feel discouraged because they don’t match every single bullet point – we suggest, please apply anyway. We don’t believe in a “perfect” candidate - if you believe this is a role that you’ll be excited to work in every day, want to be a part of a culture like ours, and show aptitude to learn while doing, please apply.

Primary Responsibilities

• Staff Supervision & People Management - 75%
• Serve as the primary supervisor and decision-maker for kitchen staff and meal delivery drivers, including:
• Manage the daily workflow, assignments, and performance of cooks, kitchen staff, and delivery drivers
• Hold consistent 1:1 meetings with staff to support growth, clarify expectations and reinforce policies and procedures 
• Facilitate team meetings to share updates, encourage communication, and problem solve kitchen or delivery issues
• Oversee hiring, discipline, annual performance reviews, and terminations for kitchen and delivery staff (with Deputy Executive Director approval)
• Onboard, coach, mentor, and cross-train staff in kitchen production, food safety, and delivery procedures
• Create staff schedules and coordinate kitchen and delivery coverage to ensure uninterrupted service
• Monitor staff engagement and address workplace issues promptly
• Set performance goals and track progress aligned with kitchen performance and delivery standards
• Recognize and celebrate staff achievements to reinforce positive culture
• Routinely visit offsite staff
• Process personnel, business and financial forms, including timesheets, travel expenses, vacation requests, petty cash, gas credit card, invoices and employment applications

Kitchen Management & Meal Delivery

• Lead the efficient, safe, and high-quality operation of the production kitchen and meal delivery system, ensuring workflows meet daily meal volume and service requirements.
• Oversee kitchen production, food preparation, packing, and delivery
• Responsible for menu execution and recipe implementation as developed and documented in partnership with the Program & Operations Manager
• Work in partnership with the Registered Dietitian to plan and create menus that meet all nutritional guidelines and manage the required submission and approval process with funding agencies
• Train and supervise Meal Delivery Drivers
• Develop and maintain efficient routes and packing systems 
• Ensure safe transport of meals, supplies and inter-office materials
• Ensure cleanliness of all transport containers and vans on a daily basis
• Supervise and assist in daily chores and preparation for next day production
• Cook meals and fill in for vacant cooking shifts

Inventory, Vendors & Equipment

• Serve as the primary lead for inventory management, including ordering, receiving, rotating, and storing food and supplies
• Monitor invoicing and pricing for accuracy and cost control; flag discrepancies for review in collaboration with the Program & Operations Manager
• Maintain vendor relationships and coordinate deliveries, repairs, and service schedules
• Oversee all kitchen equipment maintenance, repairs, and replacement planning
• Ensure safe and proper use of all kitchen equipment
  

Program Operations 

• Support the Senior Meals Program & Operations Manager by providing insight into food safety, meal production and delivery, while following established procedures to ensure program compliance
• Assist in planning and delivering quarterly In-Service meetings
• Collaborate with site coordinators to resolve any kitchen-related or delivery-related issues impacting service delivery
• Assist and/or lead with program-related projects

Project Compliance & Fundraising 

• Maintain kitchen production logs, delivery logs, inventory documentation, and food safety records
• Provide accurate cost, production and workflow data needed for reporting, compliance reviews, and grant development
• Serve as point of contact for kitchen and delivery related inquiries from internal teams and external partners
• Support grant proposals, contracts, or amendments by supplying kitchen and staffing-related information

Communications & Public Relations 

• Provide accurate kitchen, meal production, and delivery information to the Development Team
• Represent the Senior Meals program at outreach events and community settings such as city council meetings, funder presentations, chamber of commerce, etc.

Other Duties 

• Attend events/trainings/conferences outside of Alameda County as required
• Provide support during organizational events and special initiatives
• Attend all training sessions and staff meetings
• Perform other duties as assigned